2. Information We Collect
When you use Koretex Benchmark, we may collect the following types of information:
User Details: Name, email address, school name, and role (e.g., teacher, administrator).
Student Data: Names, student IDs, grades, and essays.
Usage Data: How you use our platform, such as the features you access, time spent, and any errors you encounter.
Technical Data: IP address, device type, operating system, and browser type.
3. How We Use Your Information
We use the information we collect for:
Providing and improving our services.
Communication with users.
Technical support and troubleshooting.
Research and development to refine our AI algorithms.
Complying with legal and regulatory obligations.
4. Sharing Your Information
We will not sell, lease, or share your personal information with third parties, except:
When we have your explicit consent.
With service providers who help us operate our business (e.g., hosting providers), but they are strictly prohibited from using your data for any other purpose.
When required by law or to protect our rights.
5. Data Retention
We retain your data only for as long as necessary to provide our services or as required by law. After this, your data will be deleted or anonymised.
6. Data Protection
We implement strong security measures to protect your data. These include encryption, firewalls, and regular security audits. However, no system can be entirely secure, so we encourage users to also take precautions.
7. Your Rights
As a resident of Australia, you have the following rights:
Access: You can request a copy of your personal data.
Rectification: You can ask us to correct inaccurate or incomplete data.
Deletion: You can ask us to delete your data.
Objection: You can object to the use of your data for specific purposes.
Withdraw consent: If you've given us consent to use your data, you can withdraw it.
To exercise these rights, please contact us at email@example.com
8. Changes to this Policy
9. Contact Us
Meta Network Pty Ltd T/A Koretex [238 Ferrars Street, South Melbourne, Victoria 3205]